June 4, 2020 Contact Center problems and solutions working from home Working from home is not easy. As in many jobs, with the current situation of COVID19, Contact Centers have also had to transfer their
April 23, 2020 5 tips to manage remote work agents during COVID-19 The COVID-19 virus has unleashed a global crisis in a few weeks, leading many countries to take extreme measures in the workplace since the
March 10, 2020 Contact center: market trends for 2020 Contact centers are still very necessary today so that any company can maintain fluid contact with its customers and users. It is a resource