Resources

All materials available to you

New LIVE CHAT | 100% customisable

Agents Bulk Import tool | 3 simple steps

10 customer relations strategies in the contact center | White paper

WEB AGENT renewed | Interface, Advanced telephony and Quick actions

Bulk skills assignment | Efficiency & agility

Instagram for Customer Service | New channel on EVOLUTION

Analytics | Application for data visualization

EVOLUTION Connect | Pre-built integrations with CRMs

Challenges and opportunities of instant messaging in the Contact Center | White paper

EVOLUTION Talks
Cloud Contact Center, Jorge Martín | Weber Solutions

EVOLUTION Talks
Mail Dispatching, Álvaro Valeros | TrueIT Systems

EVOLUTION Talks
Full Funnel, David Güeto | Salesland

EVOLUTION Talks
User Experience, Julio Alicarte | FIATC Seguros

EVOLUTION Talks
Leadership and talent, Arancha Ruiz

EVOLUTION Talks
Cybersecurity, Jordi Ubach

EVOLUTION Talks
Digital Selling, Álex López

EVOLUTION Talks
The digital transformation, Fernando de la Rosa

Digital Tools | eBook

Employee Experience | eBook

Customer Journey | eBook

KPI Engagement | eBook