Whether you’re an SMB or FTSE100, a utilities or financial services business, whether you have 10 or 600 agents, own a telemarketing or customer service operation, ICR Evolution has a solution to help you tend to your customers´ every need in a productive fashion.
Customer Services
Respond to calls, emails, live chat sessions y social media messages with a single application.
Contact Center software – This is the main technology tool that enables your contact center to operate productively by providing all the necessary features