Under the concept “Make your live chat speak for you from the first glance,” we present a live chat that can be customised from
Category: ICR Evolution News
The latest ICR Evolution news and thoughts about the contact center world now at your fingertips.
Effective communication management in the educational sector is essential to ensure a positive experience for both students and teaching staff. In this context, the
We renewed ourselves to offer a superior agent experience Our Web Agent module has been completely redesigned with a focus on simplicity and efficiency.
What do you do when you are not 100% sure about buying a product or contracting a service? You search on Instagram. You send
Do you want to increase your business opportunities? We offer you a working alliance so that you can enjoy all the benefits of having
We present Analytics, our new development, with which you will be able to visualize your contact center analytics in a much more intuitive way,
Our omnichannel Contact Center software was chosen by Housell to reinforce its omnichannel strategy, mainly due to its versatility and flexibility. With trueIT Systems
Without a doubt, 2022 is being a year of big changes for ICR Evolution. A few months ago we told you about ICR group
At ICR Evolution we continue to grow. Or better said —and making a little play on words—: we are “evolving”. Today we want to