High-demand season, new campaigns, new clients in your BPO… Many different situations involve the massive incorporation of agents into your contact center.
Now, how much time do you waste if you do the registration process one by one? 50, 100, 250 agents…
With EVOLUTION’s Bulk Agents Import tool, you can adapt to changes in your contact center with a quick and simple process.
Quick and simple = 3 steps: Import CSV file > Select the file > Import
Save quality time to dedicate to more complex operations and let us handle the technical field.
To make the process even more effective, EVOLUTION will notify you if any agent is already in your system to avoid duplicates or if mandatory information is missing for registration:
If you don’t see this functionality in your current version of EVOLUTION, contact us or ask your partner.