The digital transformation, Fernando de la Rosa

There’s no doubt that we are in the middle of a digital transformation. But this concept can be confusing for many people.

What are the basic pillars of the evolution towards digital? Has the pandemic accelerated the digital transformation? What steps could be taken to speed it up? How do you use digital technologies to transform the customer experience?

Fernando de la Rosa, consultant and professor of Digital Transformation and Business Development, answered these and other questions.

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