1. WEBSITE CONTROLLER

2. PURPOSE

3. PERSONAL DATA PROCESSED BY MERE ACCESS TO THE WEBSITE

4. WHAT RIGHTS DOES THE USER HAVE AND HOW TO EXERCISE THEM?

5. OTHER PERSONAL DATA PROCESSING

5.1. Cookies and similar

5.2. Contact form

5.3. Information request contact

5.4. Work with us form

5.5. Product demo request form

5.6. “View webinar” form

5.7. “Contact” form

5.8. “Ebooks” and “White papers” form

6. SENDING COMMERCIAL COMMUNICATIONS

7. MORE INFORMATION

1. Website Controller

This website is the responsibility of TRUEITSYSTEMS S.L, with Tax ID B87306841, registered at Calle Miguel Yuste 17, 28037, Madrid, (hereinafter, the COMPANY).

2. Purpose

The company respects the privacy rights of its Users and recognises the importance of protecting personal data collected about its Users. This document aims to inform Users of the website about the personal data processing carried out on this website.

3. Personal Data Processed by Mere Access to the Website

3.1. Data Collected

By merely accessing the website, the company collects the IP address and other data related to the connection and its origin. The IP address is a code that identifies the User’s internet connection at a specific moment. Only the User’s internet service provider can identify the subscriber who was assigned an IP address at a specific time. Due to the nature of the server supporting the website, the User’s IP address is automatically recorded along with the date and time of access.

3.2. Purpose of Data Use

This data is used solely to manage the normal use of the website and to perform statistical analyses on website usage.

3.3. Data Recipients

The company does not provide this information to any third party, unless required to do so by current legislation (for example, an official request as part of a police investigation).

3.4. Lawful Processing

The legal basis legitimising the processing of the IP Address is the technological necessity to enable the provision of the website.

3.5. Data Retention Period

IP addresses will be retained for a period of 1 month.

4. User Rights and How to Exercise Them

Data protection regulations guarantee Users the following rights:

• Access: Allows Users to know what information is held, where it was obtained from, to whom it has been provided, and for what purposes it has been processed.
• Rectification: Allows Users to correct any erroneous or outdated data.
• Erasure: Allows Users to have their data cease to be processed.
• Objection: Allows Users to have their data cease to be used for a specific purpose.
• Restriction: Allows Users to restrict the processing of their data, but in a way that it is preserved for subsequent purposes.
• Portability: Allows Users to obtain a copy of their data in electronic format and, in certain circumstances, request that it be communicated to another service provider. This only applies to computerised processing carried out with the User’s consent or for the fulfilment of a contract.
• Withdrawal of consent: Allows Users to withdraw the consent they may have given for the processing of their data.

These rights require the ability to identify the User requesting them and link their identity to the data processed by the company. However, the company cannot establish this link with any of the data it processes by mere access to the website, unless the User could provide certain documentation that allows their identification (for example, a certificate from their internet service provider indicating the IP address assigned to the User on a specific date and time). Users are informed that they can exercise the aforementioned rights before the company, as well as revoke their consent for any processing for which they have given it, by postal mail to the address mentioned above or by email to [email protected].

If Users desire more information in this regard or consider their right to data protection has been violated, they may contact the Spanish Data Protection Agency (www.aepd.es).

5. Other Personal Data Processing

5.1. Cookies and Similar Technologies

The company uses cookies and other similar mechanisms for storing and retrieving data on terminal equipment (hereinafter, cookies). Cookies are files downloaded to the User’s browser that can be read later by the company. In this way, cookies allow various functionalities, such as recognising a User who has previously accessed the website and being able to analyse the use of the web service to improve it. However, it is not possible to ascertain the identity of the User from the cookies used by the company, unless the User provides additional information through other means and these could be linked to the cookies they have downloaded. For more information, please consult the Cookie Policy.

5.2. Contact for Information Request

The company will process the data provided through the contact form, with the purpose of attending to the contact request exercised either through the contact form or through the Chat permanently available on our website.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their contact request.
• Retention period: The data will be processed for the time necessary to resolve the user’s contact request. Subsequently, they will be blocked and retained for 3 years for the attention of possible responsibilities derived from the processing.

You may withdraw the consent given and exercise your rights at any time, as indicated in the section on rights of the interested parties in this Privacy Policy.

5.3. “Work with Us” Form

The company will process the data provided through the form with the purpose of including you in our candidate database and managing, if applicable, possible candidacies arising in the company.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their curriculum.
• Retention period: Your curriculum will be retained for a period of two years. If you do not wish your data to be retained during this period, you may exercise your right of erasure or revoke your consent.

Your personal data will not be transferred to third parties except for legal obligation.

5.4. Product Demo Request

The company will process the data provided through the form and/or the chat available on our website, with the purpose of attending to the request for a demo of the company’s product.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their request.
• Retention period: The data will be processed for the time necessary to resolve the user’s request. Subsequently, they will be blocked and retained for 3 years for the attention of possible responsibilities derived from the processing. However, if after the request the user contracts the company’s services, the data will be processed for the period that they hold the status of customer and, subsequently, will be blocked and retained for the legally necessary period to attend to the company’s responsibilities.

5.5. “View Webinar” Form

The company will process the data provided through the webinar viewing request form, with the purpose of providing the user access to the requested content.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their request.
• Retention period: The data will be processed for the time necessary to attend to the user’s request. Subsequently, they will be blocked and retained for 3 years for the attention of possible responsibilities derived from the processing.

5.6. “Contact” Form

The company will process the data provided through the contact request form, with the purpose of being able to respond to the user’s query.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their request.
• Retention period: The data will be processed for the time necessary to attend to the user’s request. Subsequently, they will be blocked and retained for 3 years for the attention of possible responsibilities derived from the processing.

5.7. “Ebooks” and “White Papers” Forms

The company will process the data provided through the ebooks or white papers download request forms, with the purpose of being able to respond to the user’s query.

• Legal basis: The legal basis legitimising the processing is the user’s consent manifested at the time of sending their request.
• Retention period: The data will be processed for the time necessary to attend to the user’s request. Subsequently, they will be blocked and retained for 3 years for the attention of possible responsibilities derived from the processing.

6. Sending Commercial Communications

The company informs the user that commercial communications requested by the user or if they have not opposed their reception by marking the corresponding boxes in the forms, will be sent using a tool that will include links and tiny, transparent images that will be associated with their email address. In this way, when one of these images is downloaded or the links contained in the email are accessed, the company can know for statistical purposes if the email has been opened or if any link has been accessed from that email. You can prevent these uses by configuring your email manager or program to prevent the automated download of images, as well as not accessing the links included in the emails you receive.

7. More Information

In each communication, the user may object to receiving this type of information through the specific mechanisms for processing the unsubscription, as well as request, where appropriate, their right to revoke consent, object or erase. If the user has any questions about the information collected in our Privacy Policy, they can send an email message to: [email protected].