Integrations
Open and flexible
Not only a powerful omnichannel tool for contact centers, but its ability to integrate with off-the-shelf and custom applications as well as existing corporate databases allows you to protect your investments in your infrastructure and increase its potential.
Open Standards
- EVOLUTION operates with open standards to interface all your data sources and generate innovative customer experiences.
- Our years of experience combined with our partners’ expertise allow us to support and advise you on the best way to approach integration.
Synergies
- Easily send relevant data from a multichannel interaction directly to your business applications such as CRM or ERP, bringing more accuracy to customer lifetime value and more potential to upselling and cross-selling opportunities.
A few examples of integrations we’ve successfully completed for our clients
Make the Contact Center a leader of your business
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