General Information

The following provides the User with general information about what cookies are and what types of cookies exist.

What are cookies?

Cookies and other similar devices, such as pixels, web bugs, etc., are text or image files installed in the user’s browser when they access an online service. Cookies allow, among other things, to store and retrieve information about the user, their browser, their devices and the user’s activity on the service they connect to.

What types of cookies exist?

There are many types of cookies. Below, we offer the user some classifications of them, without necessarily implying that this service uses all these types of cookies:

a) According to the company that manages the cookies:

• Own cookies: those sent to the user’s device or terminal from the equipment or domain belonging to the service owner and managed by them.
• Third-party cookies: those sent to the user’s device or terminal from equipment or a domain not managed by the service owner, but by a third party that will process the information obtained through the cookies.

b) According to the conservation time:

• Session cookies: those that collect and store data when the user accesses a service and cease once the user leaves it.
• Persistent cookies: those that have a specific duration in time determined by the service manager. The conservation time can vary from a few minutes to several years. They are used to save and retrieve certain parameters each time the user visits a service.

c) According to their purpose:

• Technical cookies: those essential and strictly necessary for the correct functioning, use of the different options or services offered by those responsible for it. For example, those used for session maintenance, response time management, performance or option validation, using security elements, etc.
• Personalisation cookies: those that allow the user to specify or customise some characteristics of a service. For example, defining the language, regional configuration or browser type.
• Analytical cookies: those that allow counting the number of unique visitors and performing an analysis of the use of a service to measure its interest or that of certain areas of it. For example, through an analytical cookie, the geographical areas from where higher percentages of users connect, which product or service is most accepted, etc., would be controlled.
• Advertising cookies: those that allow the management of advertising spaces in a service.
• Behavioural advertising cookies: those that allow the management of advertising spaces in a service. The function of these cookies is to store information on the behaviour of service users, to subsequently display personalised advertising.

d) Other technologies:

• Pixels, web bugs or trackers: also known as tracking pixels, pixel tags or conversion pixels, web beacons or web beacons. They are tiny 1×1 pixel transparent images that are inserted into a service to perform activity measurements. Once a certain page of the service is loaded in a browser, said image will load, and this data can be measured. Tracking pixels generally allow knowing the route that a certain user IP has made in an online service.
• HTML5 storage: consists of taking advantage of HTML5 technology capabilities to store certain parameters in the user’s browser that can be used to identify the user’s browser.
• Local Shared Objects (LSO): also known as “flash cookies”, consists of storing information without cookies on the user’s computer, taking advantage of Adobe Flash Player technology.
• Etags: this is an HTTP protocol mechanism that allows validation of the cache that the user saves in their browser of a website. This technology is mainly used to save bandwidth, avoiding downloading duplicate content. However, it is also possible to use it to recognise the user’s browser.
• Canvas fingerprinting: consists of generating a unique form in the user’s browser taking advantage of the HTML5 web standard technology to identify the user’s equipment.
• Font detection: this technique consists of identifying the font configuration of the user’s equipment to obtain a unique identification of the equipment.
• Browser cache: as its name indicates, this technique consists of storing information in the browser cache.
• WebGL: this technique allows taking advantage of the capabilities to represent three-dimensional figures of modern browsers to obtain a unique identification of the equipment, due to the different configurations of each one.

Specific Information

Who is responsible for this service?

This website is the responsibility of TRUEITSYSTEMS S.L with Tax ID B87306841, a company domiciled at Calle Miguel Yuste 17, 28037, Madrid.

What technologies do we use?

Specifically, this online service uses cookies and other similar devices for the following purposes:

(*) Providers not located in the European Union or countries with equivalent data protection legislationThe information obtained through these cookies is stored on servers of the indicated providers, which are located in countries outside the European Union, generally in the United States. However, we inform you that these providers offer adequate data protection guarantees through their adherence to the EU-US Data Privacy Framework, which declares an adequate level of protection by the European Commission, or through the signing of Standard Contractual Clauses approved by the European Commission.

How to disable or delete cookies?

When accessing the service for the first time, the user will see a cookie notice informing them of how they can give or refuse their consent. If the user has given their consent, they can disable or delete the listed cookies at any time through the configuration of the browser options used on their device or terminal.However, the user should bear in mind that if they reject or delete cookies, we will not be able to maintain their preferences and some features will not be operational, so we will not be able to offer them personalised services, and each time they use the service, they will appear as a new user who will be asked for authorisation to use cookies.Below, we offer links where the user will find information on how to deactivate cookies and similar technologies in the main browsers:

• Cookie settings for Google Chrome
• Cookie settings for Mozilla Firefox
• Cookie settings for Internet Explorer
• Cookie settings for Safari

How does the use of cookies affect the protection of the user’s personal data?

Most cookies collect anonymous information, which does not allow obtaining the identity of the user, although some of the codes included serve to singularise or individualise the browser of your device used, and the regulations on personal data protection may be applicable. Therefore, we inform you that the information obtained through cookies will be processed for the purposes indicated in this Cookie Policy. Likewise, this information will also be processed by those companies that provide cookies for the purpose indicated in their respective privacy policies.However, taking into account that these codes do not allow the identification of the User, the rights of access, rectification, deletion, opposition, limitation or portability recognised in the data protection regulations will not be applicable, unless the User is able to provide additional information that allows linking their identity with the identification codes of their cookies.If you consider your right to data protection has been violated, the user may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

More information

The user can raise any query related to the use of cookies that is not answered in this Cookie Policy through the email dpo@trueitsystems.com.