- December 1, 2021
It is not new news that digital sales channels have diversified and increased considerably after a 2020 marked by the limitations to traditional physical
Tag: Transformación Digital
The latest ICR Evolution news and thoughts about the contact center world now at your fingertips.
- April 28, 2020
The lockdown caused by COVID19 is testing companies’ responsiveness. Communication has evolved, marking a before and after in the way of user contact. Thousands
- March 10, 2020
Contact centers are still very necessary today so that any company can maintain fluid contact with its customers and users. It is a resource